PCTeX Talk Forum Index PCTeX Talk
Discussions on TeX, LaTeX, fonts, and typesetting
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Invalid registration code (first time around)

 
Post new topic   Reply to topic    PCTeX Talk Forum Index -> PCTeX v6 Beta
View previous topic :: View next topic  
Author Message
Bruce.Filgate



Joined: 11 Dec 2006
Posts: 7
Location: Massachusetts

PostPosted: Mon Dec 18, 2006 4:58 pm    Post subject: Invalid registration code (first time around) Reply with quote

Running the PCTeX 6 beta, as the installation was finishing, it asked for the registration code, however, that pass would not accept the provided code from PCTeX for my serial number 60026.

After cancelling the install, and restarting the install, the Beta then asked if I would like it to look for and download updates (did not do that the first time), after this, the provided registration did work [and it later went off to authenticate and download the final registration without incident].

I have not tried to replicate this failure.

Bruce
Back to top
View user's profile Send private message
Plamen



Joined: 18 Dec 2006
Posts: 4

PostPosted: Mon Dec 18, 2006 10:58 pm    Post subject: Reply with quote

Apparently, you have to update the installed product first. Then the code works. The same thing happened to me as well.
Back to top
View user's profile Send private message
PTIForAdmin



Joined: 06 Oct 2005
Posts: 84
Location: San Francisco, CA

PostPosted: Tue Dec 19, 2006 12:02 am    Post subject: Re: Invalid registration code (first time around) Reply with quote

Bruce.Filgate wrote:
Running the PCTeX 6 beta, as the installation was finishing, it asked for the registration code, however, that pass would not accept the provided code from PCTeX for my serial number 60026.

After cancelling the install, and restarting the install, the Beta then asked if I would like it to look for and download updates (did not do that the first time), after this, the provided registration did work [and it later went off to authenticate and download the final registration without incident].

I have not tried to replicate this failure.



That was a bit of a Catch-22. After the installation is updated to the current version it will accept the product codes we sent. Unfortunately, it asks for the product code before it's had a chance to update. We posted an updated install image which will accept the new product codes as is, and this should end the confusion.
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    PCTeX Talk Forum Index -> PCTeX v6 Beta All times are GMT - 7 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group